With multiple certifications including BRC, ISO, and recognition from ICAP CRIF, our company demonstrates a strong, ongoing commitment to high standards, safety, and continuous improvement across all operations.
In order to support our policy of high quality, we have adopted and adhere to quality standards under ISO 9001:2015 and BRC IOP V5. This standardisation, however, is merely an indication of our commitment. In fact, it is a by-product of our entire stance on quality. Every piece of raw material, work in process, or final product is labeled at every stage of production. At any time, the ERP system enables our people to trace each product at any stage its production cycle: from the truck that brought in the raw materials, to the batch leaving our loading bay. Each batch is strictly tested for quality and defects by experienced personnel. We also perform periodic controls through each stage of the supply chain to ensure our products conform to our standards. Overall, we have the ability to trace a product from the aisle of a supermarket or a final consumer, to the grains of raw material used in its production. Regarding the quality of the services we offer, we are proud of our reputation in the industry. We are valued for our consistency and our commitment to total customer satisfaction, and we perform regular customer satisfaction surveys and use their findings to improve our services further.
